Terms & Agreements
Please read our Terms & Conditions below carefully in accordance with our FAQ, which are incorporated into these Terms & Conditions.
If you do not understand any of the terms and conditions set out below, please contact us prior to playing any games so that we may explain the terms to you, or you should take independent advice in relation to the terms.
These Terms & Conditions were last updated on 1 February 2017.
1. AGREEING TO THE TERMS & CONDITIONS
1.2 Please note that the terms and conditions for specific Services shall prevail in the event of any conflict between such terms and these Terms and Conditions.
2.1 These Terms and Conditions are a binding legal agreement between you and Predict the Six Limited, a company registered in England with company number 08438160 and its registered office at Horton House, 5th Floor, Exchange Flags, Liverpool L2 3PF.
2.2 References in these Terms and Conditions to "us", "our" or "we" are references to Predict the Six Limited, and references to "you" and "your" are to you as the end user of the Website and/or the App and/or the Services.
2.3 Predict the Six Limited is licensed and regulated by the Gambling Commission (licence number 000-035635-R-317319-001) and registered with the Information Commissionerís Office for Data Protection (registration number ZA028427).
3. CHANGES TO THE TERMS & CONDITIONS
3.1 These Terms and Conditions govern your use of the Website and/or App and/or the Services and supersede any and all prior agreements between you and us in respect of the same.
3.2 We may change these Terms and Conditions at any time in order to reflect changes to the Website and/or App and/or the Services, including additional products or services offered by us or a third party. We will publish any changes on the Website and App and we will give you at least two (2) days advance notice by, at our sole discretion, emailing you and/or providing a prompt on the Website and/or App and/or publishing a notice and the revised terms and conditions on the Website. Your continued use of the Website and/or App and the Services following notification will be deemed binding acceptance of the modification. If any such change is unacceptable to you, you should not continue to use the Website and/or the App and/or the Services.
3.3 It is your sole responsibility to review the Terms and Conditions (including the FAQ) and any amendments to them each time you use the Website and/or the App and/or the Services.
4. INTELLECTUAL PROPERTY
4.1 You acknowledge and agree that all copyright, trade-marks and other intellectual property rights in all material or content supplied or made available by us via the Website and/or the App or otherwise to you shall remain at all times vested in us or our licensors or affiliates. You are permitted to use this material only as expressly authorised by us or our licensors or affiliates.
4.2 You acknowledge and agree that the material and content contained within the Website and App and utilised in the provision of the Services is made available by us to you for your own personal non-commercial use only. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material and content.
4.3 The names, images and logos identifying us, any other companies in our group, our partners or other third parties and our/their products and services contained on the Website and/or App are proprietary marks and may not be reproduced or otherwise used without express permission from us.
5. COMPLIANCE WITH LAWS
5.1 You are not permitted to open an account with us (ìPlayer Accountî) unless you are a resident of the United Kingdom or a territory in which gambling is permitted.
5.2 Access to certain Services may not be legal for some or all residents of, or persons present in, certain countries. We do not intend that the Website and/or the App and/or the Services be used by persons in countries in which such activities are illegal. The Website and/or App and/or the Services do not constitute an offer, solicitation or invitation by us for the use of, or registration for, betting or other services in any jurisdiction in which such activities are prohibited by law. In particular, without limitation, residents of the United States of America and its territories, the Netherlands, Australia, Turkey, Germany, Norway, Portugal, Hong Kong, France, Israel, Austria, Belgium, Japan, Serbia, Switzerland, UAE, Canada, Cyprus, Singapore, Myanmar, Dem. Republic of Korea, South Korea Brazil, Czech Republic, Finland, Hungary, India, Indonesia, Latvia, Pakistan, Poland, Russia, Iran, Afghanistan, Malaysia, Slovakia, Vietnam, Greece, Sweden or China must not use the Website and/or the App and/or the Services.
5.3 We accept no liability if you use the Website and/or the App and/or the Services and/or submit a selection when you are not a resident of the United Kingdom or a territory in which gambling is permitted, and/or if doing any of the aforementioned is in contravention of the law of the country in which you are present. However, if at any time we believe your use/participation is in contravention of such law, we shall be entitled to exclude you from using the Website and/or the App and/or the Services as we see fit and declare void any selections submitted by you, in which event no winnings will be paid in relation to such selections.
5.4 You are responsible for reporting your winnings and losses and to pay any tax or levy due on any winnings paid to you by us.
5.5 You must be at least 18 years old to use the Website and/or the Services and to submit a selection. By opening a Player Account with us you confirm that you are aged 18 or older and that you are a resident of the United Kingdom or a territory in which gambling is permitted. Under age gambling is a criminal offence and we will report any attempt to open a Player Account by a person under 18 years of age to the police.
5.6 By agreeing to these Terms and Conditions you authorise us to check with a third party the details you provide when registering with the Website and/or the App or changing your Player Account details. This may include supplying the details that you have provided to authorised credit reference agencies. In particular, we may verify that you are 18 years old or over, that you are resident in the country in which you say you are a resident and/or that you are the owner of the sums that you deposit in your Player Account. To help us combat fraud efficiently, in certain circumstances we may ask you to provide physical copies of your personal identification documents in order to verify your registration details.
5.7 If for any reason you open a Player Account and any verification process subsequently reveals that you are not 18 years old or over and/or you are not resident in the United Kingdom or a territory in which gambling is permitted then all deposits will be returned to you, no winnings will be paid and your Player Account will be closed. We will not be liable for any losses or damages which you claim to have suffered or incurred as a result of any such actions taken by us.
5.8 We will not be liable to you for any losses which you claim to have incurred as a result of any delays in opening a Player Account caused directly or indirectly by our carrying out of the age and identity checks referred to above.
5.10 The search facility we use to confirm your identity may show on your credit history, however, the search will only leave an identity verification footprint and it will not affect your credit scoring.
6. YOUR FUNDS AND PRIZES
6.1 Wherever possible, any funds you deposit into your account with us will be held by us in a bank account which is separate to our operating bank account and will be used only to hold customer funds ("Client Account"). For the purposes of the Gambling Commissionís Licence condition 4.2.1 this is a basic system of segregation of customer funds. Funds will be transferred from our Client Account to our operating account when commission is deducted from the prize pool when a challenge finishes.
6.2 The Client Account is not a separate trust or other protected account and, therefore, whilst every effort will be made to protect funds held in the Client Account in the event of our insolvency so that they may be returned to you in full, we cannot guarantee that those funds will not be vulnerable to being claimed by an insolvency practitioner acting on behalf of all creditors. We therefore recommend that you maintain only a small balance in your account at any given time.
6.3 Of each prize pool, we deduct 10% as a commission, thus leaving 90% to the distributed as winnings to the participating players.
6.4 The prize distribution is adjusted to the number of participants in the challenge, but follows a rule of thumb of top 25% winning a part of the prize money. The money is distributed progressively, with the winner getting the largest share, the runner up the second largest and so on.
6.5 In occurrence of two or more players finishing with the same amount of points, the potential total winnings for those positions will be divided accordingly.
6.6 You will not be permitted to withdraw funds from your Player Account in circumstances in which we have frozen your account because of concerns regarding security, your identity or any other matter at our absolute discretion. We confirm that we will act fairly towards you and comply with all appropriate laws and practice guides when refusing the withdrawal of your funds, and you will have a right to challenge any such decision we make.
6.7 If any free credits are added to your Player Account by us following a special offer or otherwise, such credits will not have a financial value and you will not be able to withdraw any monetary value from your Player Account in relation to such credits.
6.8 If you have deposited funds into your Player Account in order to obtain free credits pursuant to any special offer and/or promotion, you must use the funds deposited to make selections and you may not withdraw those funds if you have used the free credits obtained or any part of them. If you have credits in your Player Account which consist of actual sums deposited and free credits, the credits relating to the actual cash deposits you have made will be used prior to any free credits being used. For example, if you deposit £10 and receive 10 free credits, you will have 20 credits in your Player Account. If you place 10 selections on the Website those selections will extinguish the £10 cash deposit you made and your free credits will be used for the next 10 selections you submit.
6.9 Any funds which have been left in your Player Account for three calendar months or more from the date you deposited them will not be refundable as cash and may only be used as credits to play the game on the Website unless we agree otherwise at our absolute discretion. This clause is in place to prevent you from operating your Player Account as a de facto bank account which we are not authorised to operate. We confirm that we will act fairly towards you and comply with all appropriate laws and practice guides when refusing the withdrawal of your funds, and you will have a right to challenge any such decision we make.
6.10 Any prizes referred to on our Website and/or App as being ìtickets for English Premier League games of the winnerís choiceî or ìtickets to any game in the world of the winnerís choiceî or similar are subject to availability and subject to a maximum ticket price of £100.00 (one hundred pounds) per ticket and must be used within one year of the prize being won.
6.11 Any prizes referred to on our Website and/or App as being ìa football shirt of the winnerís choiceî or similar are subject to availability and subject to a maximum ticket price of £60.00 (sixty pounds) per shirt and must be used within one year of the prize being won.
6.12 Any prizes referred to on our Website and/or App as being ìa flight ticket of the winnerís choiceî or similar are subject to availability and subject to a maximum ticket price of £1,500.00 (one thousand, five hundred pounds) per flight ticket and must be used within one year of the prize being won.
6.13 Any prizes referred to on our Website and/or App as being ìtickets for tickets to any game in the world of the winnerís choiceî or similar are subject to availability and subject to a maximum ticket price of £100.00 (one hundred pounds) per ticket and must be used within one year of the prize being won.
7. LIMITATIONS & EXCLUSIONS
7.1 Nothing in these Terms and Conditions will:
7.1.1 exclude or limit our liability for fraud or fraudulent misrepresentation or for death or personal injury resulting from our negligence; or personal injury resulting from our negligence; or
7.1.2 restrict your statutory rights (statutory rights include, for example, that we will provide the Website and the App and the Services to a reasonable standard and within a reasonable time).
7.2 Subject always to paragraph 7.1 above and save in respect of any winnings lawfully due to you in accordance with these Terms and Conditions, our maximum liability to you under these Terms and Conditions in relation any one incident or series of related incidents is limited to two thousand pounds (£2,000).
7.3 Subject always to paragraph 7.1 above, we will not be responsible under these Terms and Conditions for any loss that could not have been reasonably expected by you and us at the time you registered with the Website and/or the App or at the time you entered into a transaction with us (for example, any loss of income, business or profits or any information which is lost or corrupted) and, in any event, we will not be liable for any damage or loss suffered or incurred by you as a result of:
7.3.1 any use of the Website and/or the App and/or the Services in breach of these Terms and Conditions (including any use of the Website and/or the App and/or the Services for commercial or business purposes);
7.3.2 failures caused by the equipment you use to access the Website and/or the App and/or the Services or failures in any network (including failures by your internet service provider);
7.3.3 any incomplete, illegible, lost or delayed transactions (including as a result of technical failure);
7.3.4 damage to your computer or for any loss or corruption of data that results from your use of the Website and/or the App and/or the Services (and we cannot and do not guarantee that any files that you download are free from viruses, contamination or destructive features); or
7.3.5 our cancellation or suspension of the Services in accordance with these Terms and Conditions.
7.4 We do not guarantee which Services will be available on the Website and/or the App. The Services and the Website and the App are provided on an "as is" and "as available" basis. We cannot promise that the Website and/or the App and the Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. We will provide the Services with the reasonable skill and care described in these Terms and Conditions. We do not make any other promises about how the Services will be provided to you or about your access to the Website and/or the App.
7.5 The Website and/or the App may contain links to third party websites and services through advertising or otherwise. These links are provided for your ease of reference and convenience only. We have no control over those third party websites or services and are not responsible for their content. We do not endorse the material contained on their websites or services, and have no association with their operators. You agree that we will not be party to any transaction or contract with a third party that you may enter into and we will not be liable to you for any loss or damage which you may suffer by using those third party websites and services. You agree that you will not involve us in any dispute you may have with such third party websites and services.
7.6 We are not responsible for any events beyond our reasonable control. Such events might include war, terrorist activity, riots, malicious damage, fire, flood, storm, nuclear accident or compliance with any new law or governmental order, rule, regulation or direction.
7.7 We may suspend the Website and/or the App and/or the Services or any part of them if, despite making reasonable efforts to do so, we are not able to provide that part of the Services and/or Website and/or the App to you as a result of events beyond our reasonable control. However, if we suspend all or any part of the Services and/or the Website and/or the App because of one of these events, we may refund to you any monies that you stake where the product for which such monies were staked is not available as a result of such an event.
7.8 You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from your use of the Website and/or the App and/or the Services in breach of these Terms and Conditions or from your breach of any applicable law or regulation.
8.1 We reserve the right at our absolute discretion, and without any obligation to provide you with a reason, to immediately terminate these Terms and Conditions and/or withhold your Player Account balance and/or suspend your Player Account and/or close your Player Account and/or recover from your Player Account the amount of any affected pay-outs, bonuses and winnings. Examples of situations where we may take any of the above actions include, but are not limited to, where:
8.1.1 you are in breach of an important provision of these Terms and Conditions;
8.1.2 we become aware that you have used or attempted to use the Website and/or the App and/or the Services for the purposes of fraud, collusion or unlawful or improper activity;
8.1.3 we become aware through an official source that you have played at any other online gambling site or services and, in connection with the same, are suspected of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity; or
8.1.4 you become bankrupt, do not make payment of a court judgment on time, make an arrangement with your creditors or any of your assets are the subject of any form of seizure, or analogous proceedings are brought in relation to you anywhere in the world.
8.2 Subject to paragraph 8.4 below, you are entitled at any time to close your Player Account and terminate these Terms and Conditions on notice to us by email or post using the details on the Website. We will respond within a reasonable time. You remain responsible for activities using your Player Account until it is closed. You will be required to withdraw any outstanding balance in your Player Account (if any) on termination of these Terms and Conditions, subject to any other clauses in these Terms and Conditions which you prevent you from withdrawing any balance.
8.3 Subject to paragraph 8.4 below, we are entitled to close your Player Account and terminate these Terms and Conditions by giving notice to the email address you notified to us in relation to your Player Account (or by any other method we choose) and, following such notice, you will no longer be able to access the Services other than to withdraw any outstanding balances in your Player Account (if applicable and subject to other clauses in these Terms and Conditions relating to withdrawals).
8.4 With the exception of termination in accordance with paragraph 8.1 above, termination shall be effective from the date on which all outstanding selections made by you via your Player Account as at the date on which notice to close your Player Account was sent are settled and such notice of termination of these Terms and Conditions will not affect any outstanding selections submitted by you on the Website and/or App provided they are valid and not in breach of these Terms and Conditions.
9. YOUR USE OF THE WEBSITE AND/OR THE APP
9.1 We reserve the right to suspend, modify, remove and/or add to the Services and/or to the Website and/or the App at our sole discretion with immediate effect and without notice.
9.3 You must not misuse the Website and/or the App by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to: the Website; the App; the servers on which the Website and/or the App are stored; or, any server, computer or database connected to the Website and/or the App or used to provide the Services. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, we may close your Player Account and terminate these Terms and Conditions pursuant to paragraph 8.1 above.
9.4 You agree that you will not use the Website and/or the App and/or the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.
9.5 You agree not to give any indication that you have any commercial relationship with us or that you are our agent.
10. REMOTE GAMBLING
10.1 You are betting or gaming via an electronic form of communication and consequently you acknowledge that:
10.1.1 you may be using a connection or equipment which is slower than the equipment used by others and this may affect your performance in any time critical events offered via the Website and/or the App; and
10.1.2 you may encounter system flaws, faults, errors or service interruption caused by unexpected flaws, faults or errors in the software, hardware or networks used to provide the Services and the Website and/or the App. Where such flaws, faults or errors cause a Service to be interrupted or in circumstances where it cannot be restarted from exactly the same position without any detriment to you, we will take all reasonable steps to treat you in a fair manner.
10.2 The Services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control. We will not be liable to you or to any other person in the event that all or any part of the Services are discontinued, modified or changed in any way.
10.3 In the event of systems or communications errors relating to bet settlement, match results or other element of the Services, we will not be liable to you as a result of any such errors and we reserve the right to void all bets on the matches in question.
11. CONTACTING US
If you have a complaint or any enquiries or otherwise need to contact us in any way, you can do so by using the "Contact Us" section of the Website or App or by e-mailing us at info@PredictTheSix.com.
12. RESPONSIBLE GAMBLING
12.1 Whilst you are, and shall remain, responsible for any losses you incur as a result of your use of the Website and the Services, we take our commitment to responsible gambling seriously. Further to this if, in our reasonable opinion, you are at risk of developing a problem controlling your gambling, we reserve the right to suspend and/or close your Player Account.
12.2 Please see the section entitled "Responsible Gaming" on the Website and/or the App for information on how to gamble responsibly and how to receive help in respect of problem gambling.
12.3 We also operate a self-exclusion facility, which enables you to close your account for a minimum period of six months. Unless you request self-exclusion, any account that is simply "closed" can be re-opened by you at any time. To use our self-exclusion option, please select the link ìSelf Excludeî at the bottom of our Website or App, or visit our ìContact Usî page to provide us with details of the username for the Player Account you have registered with us (or alternatively your full name and address). If you require more information relating to this facility, please contact our Customer Services using our ìContact Usî page. If you wish to re-open your Player Account after opting to self-exclude, you will need to Contact Us so that we may consider your application.
12.4 You should be aware that it is possible to block your computer from being able to access gambling websites. Sites such as https://www.problempoker.com/ may be able to assist and you should seek further information from them or from a similar service provider. We are not affiliated with nor do we warrant the contents of any such sites.
13. REGISTERING AND OPENING A PLAYER ACCOUNT
13.1 To use our range of Services you need to open a Player Account. You can open a Player Account by following the "Sign upî link on the Website and/or the App and following the instructions.
13.3 When you open your Player Account, you will be able to choose a unique username and password. After opening your Player Account, you must keep the username and password secret. We recommend that you regularly change the password. You will only be permitted to open one Player Account in your name and at your address. If we discover that you have opened more than one Player Account we may close some or all of them at our absolute discretion in accordance with these Terms and Conditions.
13.4 All transactions where your username and password have been entered correctly will be regarded as valid, whether or not authorised by you, and we shall not be liable for any claims in the event that you disclose them to anyone. It is your sole responsibility to maintain the confidentiality of your password and you are responsible for all activity that occurs under your username and password. You should notify us of any unauthorised use of your password and any breach of security as soon as you become aware of it.
13.5 If you lose or forget your username or password please follow the password recovery instructions on the Website and/or the App or contact our Customer Services team using the details below. It is your responsibility to request a replacement password.
13.6 We retain the right to void any transactions or suspend your Player Account where you have provided incorrect details. In such a situation, all stakes or selections made will be returned to you and any winnings accrued at such time shall be forfeited by you.
13.7 Player Accounts are only available in pounds sterling.
13.8 Any other versions of the game which we operate with partners and/or affiliates including, but not limited to, the UNILAD Predict the Six game, are part of the Website and/or App and entries through those games are entries on the Website and/or App. You cannot therefore open a Player Account under more than one brand of the Predict the Six game and all terms within these Terms and Conditions relating to Player Accounts apply equally to Player Accounts opened through a partner and/or affiliate website or app.
14. DEPOSITS & WITHDRAWALS
14.1 To deposit funds, you will need to access your Player Account and click on the "Deposit" link. You will then need to confirm how much you wish to deposit and submit any voucher codes, following which you will be taken to our secure payment gateway or PayPal where you will be asked to enter your credit or debit card details or to use your PayPal account and confirm your deposit.
14.2 You can make payments into your Player Account using VISA or MasterCard credit cards and Switch/Maestro, Delta and debit cards. We reserve the right to limit the maximum weekly amount which can be paid into your Player Account.
14.3 When making payments into your Player Account, the name and address of the cardholder must be the same as that of the account holder. To help us combat fraud efficiently, it may be necessary for us to request personal identification from you in order to verify your registration details.
14.4 We will credit your Player Account with your deposits and winnings. We are not a bank and monies deposited with us are held in a normal bank account in the name of Predict the Six Limited. We do not offer credit.
14.5 The minimum withdrawal is £5.00 (five pounds) and you can only place transactions up to the amount available in your Player Account. Funds in your Player Account do not bear interest and are deemed to be advance payments for intended transactions.
14.6 We may charge you for any fees associated with your withdrawal and will deduct it from the amount you place to withdraw.
14.7 Monies will remain in your Player Account unless you submit an online request for the outstanding balance to be transferred to the debit or credit card which you have registered with us. To withdraw funds you need to "Contact Us".
14.8 Once you have submitted a request to withdraw funds from your Player Account, you will receive a confirmation message that the transfer has been actioned and the balance of your Player Account will then clear to zero or the balance of the amount not withdrawn. If you reduce the balance of your Player Account down to zero, to place any further entries you will need to transfer a minimum deposit of £5.00 (five pounds) into your Player Account.
14.9 Where funds are transferred we will use reasonable endeavours to ensure that they will leave us at the close of business on the working day after the day on which such transfer was requested and will be credited to the debit or credit card that you have registered with us, to your PayPal account or to your bank account by electronic bank transfer. Transfers to your debit or credit card will be subject to a clearance period determined by the card issuing bank (normally 3-5 working days).
14.10 Without prejudice to any other rights or remedies available to us, we may at any time set off any positive balance in your Player Account against any amount owed to us by you.
14.11 We operate in secure mode with an encrypted and authenticated connection, using a strong protocol (TLS 1.2), a strong key exchange (ECDHE_RSA with P-256), and a strong cipher (AES_128_GCM). So any personal and financial details that you provide to us are encrypted during transmission.
15. MAKING ACCEPTANCE AND VALIDATION OF TRANSACTIONS
15.1 Transactions should only be made by you as the account holder. Monies will be deducted from your Player Account at the time of making your transaction, no matter when the result is determined. In order for a transaction made via the Website or App to be valid, you must receive confirmation from us that the transaction has been received. The transaction is deemed confirmed when you confirm your selection after submitting it on the Play Now page of our Website and/or App and the transaction registers on your "My Accountî details page. Once a transaction has been confirmed, it cannot be cancelled, amended or reversed.
15.2 Please check your transaction carefully before submitting it to us. You may receive a message other than the confirmation message at paragraph 16.1 above, stating that the transaction has not been accepted. We do not accept transactions which you attempt to make by email or other data transmission unless otherwise stated in writing by us.
15.3 We reserve the right to accept or decline all or part of any transaction.
15.4 Despite every effort to ensure total accuracy, we do not accept responsibility for any errors or omissions in respect of information provided on the Website and/or the App.
15.5 If an error is made in the conditions published, we reserve the right to correct any mistakes and to settle any transactions already made.
15.6 Where we believe that match-rigging has taken place, either as a result of the size or volume of bets received, or from other evidence, or where the integrity of an individual event is called to question, we reserve the right to withhold payment and ultimately to declare selections made on that fixture void.
15.7 Any selection accepted in error for a fixture that has already taken place, has already kicked off or has already past the deadline of 1 minute prior to its kick off time, will be void.
15.8 If any errors on our Website and/or App lead to you believing that you have won a prize that you otherwise would not have won without the error being made, we reserve the right to rectify the error retrospectively and to refuse to pay the relevant prize at our absolute discretion.
16. PAYMENT OF WINNINGS
16.1 Subject to these Terms and Conditions, winnings due on your transactions will be paid in accordance with clause 6.9 above.
16.2 Winnings will usually be paid without you needing to make a claim. If you believe that you have not received any winnings due to you then you should notify us as soon as possible and provide evidence for your claim. No claim for winnings may be made more than six months after the date on which the relevant event took place.
17. INACTIVE ACCOUNTS
17.1 If there has been no recorded transaction on your Player Account for a period of 12 consecutive months or more, your Player Account will be considered inactive ("Inactive Account"). Any Inactive Account may be charged a monthly administrative fee of £5 or 5% of the balance of the Inactive Account (whichever is the greater) ("Inactive Account Fee") which shall be deducted from the Inactive Account on the date that it becomes an Inactive Account and thereafter within 5 days of the 20th day of each following calendar month, during which the Player Account remains an Inactive Account.
17.2 In accordance with paragraph 14.3 above, you should limit your transactions to one Player Account only. However, should we find that you have more than one Player Account then, without limiting any other action we may take in relation to such multiple Player Accounts, each such Player Account will be treated separately for the purposes of applying the Inactive Account Fee.
17.3 Prior to any Player Account becoming an Inactive Account (and any Inactive Account Fee being charged), we will send you (to the email address registered on your Player Account) an email to let you know that your Player Account is about to become an Inactive Account and that an Inactive Account Fee may apply.
17.4 Should deductions of Inactive Account Fees from an Inactive Account mean that the account incurs a negative balance, then the balance of that Inactive Account shall be deemed to be zero.
17.5 If at any time you engage in activity in respect of an Inactive Account that has been subject to the deduction of Inactive Account Fees we will reimburse you on request an amount equal to the Inactive Account Fees charged to that account up to a maximum of £30. You can request a reimbursement by using the contact details below.
18.1 If we need to notify you under these Terms and Conditions, we will do so by email to the email address registered to your Player Account, via push notifications, in-app notifications and/or via any of the other contact details you provided to us on registration or afterwards.
18.2 We may wish to transfer our rights or obligations or sub-contract our obligations under these Terms and Conditions to another legal entity. You agree that we may do so provided that this will not adversely affect the standard of service you receive under these Terms and Conditions. In the case of transfer only, after we notify you of the date on which we will transfer our rights and obligations under these Terms and Conditions to another legal entity, your only rights under or in connection with these Terms and Conditions will be against the new legal entity and not against us. As set out in paragraph 8.2, you may terminate your agreement with us at any time.
18.3 These Terms and Conditions are personal to you. You may not transfer your rights or obligations under these Terms and Conditions to anyone else.
18.4 If you breach these Terms and Conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms and Conditions.
18.5 If any part of these Terms and Conditions is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
18.6 These Terms and Conditions are not intended to give rights to anyone except you and us. This does not affect our right to transfer these Terms and Conditions under clause 19.2.
18.7 The Website, the App, the Services and these Terms and Conditions are only available in the English language.
19. DISPUTE RESOLUTION
19.1 Any complaint that you have will be dealt with quickly and fairly as set out in our Complaints Policy and Procedures shown at paragraph 23 below.
20. MARKETING AND PUBLICITY
20.1 You agree that if you are a winner at any time, we may advertise that fact in whatever media we deem appropriate subject to complying with all applicable laws and practice guides. We will discuss the use of your image and details in any such marketing prior to using the same and will take into consideration any exceptional circumstances that exist which dictate that your image and/or details should not be used for marketing purposes.
21. YOUR INFORMATION
21.1 Subject to you indicating otherwise on registering for a Player Account or at any other time, we may contact you by e-mail, text message, twitter, Facebook or any other method in order to share with you information about the Website and/or App or to advertise special offers, and we may share your information with trusted partners including, but not limited to, any affiliate sites which operates under a Predict the Six co-brand such as UNILAD Predict the Six.
21.2 By registering for a Player Account via a partner or affiliate version of the Website and/or App including, but not limited to, the UNILAD Predict the Six partner site, you expressly authorise us to share with our partner or affiliate through which you registered your name, e-mail address, age and city of registration.
22. SPECIAL OFFERS AND VOUCHER CODES
22.1 We may vary, amend or withdraw any special offers or voucher codes at any time at our absolute sole discretion by notifying you of the same in writing by any means available to us. We will not be liable to you in any way for any loss or damage which you claim to have incurred as a result of our doing so.
22.2 We reserve the right to withhold any free credits that you consider you are entitled to as a result of any bonus offer, voucher code, refer a friend or any other offer or promotion if we consider that you have sought to abuse the system by setting up multiple e-mail accounts or registering friends or family for accounts who have no intention of using our Services. For these purposes, we will monitor the IP addresses from which accounts are registered and we reserve the right to permit only one account to be registered and/or only one friend to be referred from each IP address.
22.3 You confirm that for the purposes of this clause 23 any friend or family member you refer using a refer a friend offer code who registers for an account is doing so with the intention of using the Services and depositing funds, and you accept that if we suspect (acting reasonably) that that is not the case, we may withhold any free credits relating to any related referral and/or re-charge your account for any free credits you have received and used prior to our taking action.
22.4 You may use voucher codes for free credits on your account only once per season unless we state otherwise in writing. For the avoidance of any doubt, that means that you are not able to use multiple voucher codes and you are not able to use the same voucher code more than once unless we state otherwise in writing.
23. COMPLAINTS POLICY AND PROCEDURES
23.1 Our complaints policy:
23.1.1 We are committed to providing a high quality service to all our customers and to ensuring that your experience of using our Website or App meets all applicable laws and practice guidelines.
23.1.2 When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
23.2 Our complaints procedure:
23.2.1 If you have a complaint, please contact us with the details by e-mailing us at firstname.lastname@example.org or by writing to us at Predict The Six Limited, Horton House, 5thFloor, Exchange Flags, Liverpool L2 3PF.
23.3 What happens next:
23.3.1 We will send you a letter or e-mail acknowledging receipt of your complaint within two days of us receiving the complaint, enclosing a copy of this procedure.
23.3.2 We will then investigate the complaint. This will normally involve passing your complaint to our Customer Care Director who will review your complaint.
23.3.3 The Customer Care Director or another senior member of our management team will then contact you to discuss and hopefully resolve your complaint. We will do this within two days of us sending you the acknowledgement letter or e-mail.
23.3.4 If you are still not satisfied, you should let us know in writing so that we may refer your complaint either to the Gambling Commission or to an independent arbitrator on whose identity we both agree, with the Gambling Commission or arbitrator given authority to resolve your complaint. If we are unable to agree upon the identity of an independent arbitrator, we will ask the Centre for Effective Dispute Resolution (CEDR) (http://www.cedr.com/) to appoint an independent arbitrator to resolve your dispute.
23.3.5 We will write to you by post or e-mail confirming the outcome of the independent review.
23.3.6 If you are not satisfied following the above process, you may then contact the Gambling Commission directly at Victoria Square House, Victoria Square, Birmingham B2 4BP about your complaint. Any complaint to the Gambling Commission about us should be made by you as soon as possible after the above process has been exhausted. Please visit http://www.gamblingcommission.gov.uk /ghcontact_us/complaints/ how_do_i_complain_about_a_gamb.aspx for further information.
23.3.7 If we have to change any of the timescales above for any reason we will let you know and explain why.
24. POSTPONED OR CANCELLED FIXTURES
24.1 Should a fixture be postponed or cancelled so that it does not take place during within 48 hour after the original starting time, the fixture will be drawn according to probabilities reflected by the odds.
These Terms and Conditions were last updated on 1 February 2017.
Predict the Six Limited, 5th Floor Horton House, Exchange Flags, Liverpool L2 3PF (company number 08438160), is licensed and regulated by the UK Gambling Commission (Licence Number: 000-035635-R-317319-001, 30 October 2013) and registered with the Information Commissioner's Office for Data Protection (registration number ZA028427).
"Predict the Six", "PT6", "UNILAD Predict the Six" and "UNILAD PT6" are trading names of Predict the Six Limited.
A "cookie" is a small text file containing small amounts of information which is downloaded to your device when you visit a website or use applications. The cookie enables the server to collect information from the browser. We use the cookies on our website for a number of purposes, including:
1. to authenticate and identify you on our website and applications so we can provide you with the services you request;
2. to allow you to login to the website and to check that your computer is still logged in to the same session while you browse from page to page. While placing bets, information will be temporarily stored in a cookie until the transaction has been completed. This enables you to get the most out of our products and services. Further, various other settings, may be stored in cookies for a longer duration so that when you return to the website as many of these settings as possible remain the same;
3. to automatically collect information about bets and account transactions carried out on our website;
5. to deliver adverts and information more relevant to you and your interests and also to help measure the effectiveness of our advertising campaigns; and
6. to compile reports on website activity and providing other services relating to website activity and internet usage. We may also transfer this information to third parties where required to do so by law, or where such third parties process the information on our behalf.
We may use flash, session and persistent cookies on our website and applications. Flash cookies are small pieces of information stored and accessed by Adobe Flash, the browser plug-in used by sites. Session cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. Persistent cookies enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions required.
Predict the Six Limited ("PT6" or "we") wants its customers and visitors to its website to know that we are just as concerned as you are about the privacy of any personal information that you may choose to provide us ("Personal Information"). We therefore take all steps possible to ensure the privacy of your personal information. Personal Information is any information about you and may include your:
name and address
date of birth
payment card details
details of betting transactions
account transfers; and
any other information you may to provide either at our request or otherwise.
How is your Personal Information collected by our website?
Personal Information may be submitted on our website in two areas:
If you do provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional personal information. You will be asked to provide your personal information in this area for the purposes of registering with PT6 and opening an account with us.
If you are already one of our customers and have opened an account with us, you must use a password to enter the PT6 website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website. To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. E-mail is not encrypted to / from either the public or private areas of this website. We recommend that with the exception of your name and username/TAN you do not send us Personal Information by e-mail. Any information which you transmit to us is transmitted at your own risk.a
How your Personal Information will be used
We will process your Personal Information in order to allow you access and make use of our website, to allow you to participate in the services offered, to administer your account, to maintain our accounts and records, to monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you and for related purposes. If you do not wish to receive future marketing, promotional or sales material from PT6, you may notify us that no further material be sent to you. You may contact us via the "Contact Us" page of our website. We will as soon as reasonably practicable after receiving your request, remove your contact details from our marketing database.
We will also retain such information and may analyse it in order to investigate any actual or suspected criminal activity or, in respect of any event featured on our website, any threat to the integrity of that event and/or breaches of the rules of that event as laid down by the relevant governing (including sporting) bodies. All rights in the manner of recording your Personal Information held by us (including copyright and database rights) are and shall remain our property.Telephone calls and betting data relating to users will be recorded and may be actively monitored for which purposes all users hereby consent.
To whom and where personal information may be disclosed
Your Personal Information may, for the purposes described above, be transferred or disclosed to any company within the our group or, subject to appropriate agreement to third parties, for the processing of that Personal Information on our behalf. We may, from time to time, retain third parties to process your Personal Information for the purposes listed above and such processing will be governed by a contract in the form required by law. If you provide your Personal Information to us via one of our partner or affiliate websites, you also expressly consent to that third party partner or affiliate having access to your Personal Information.
Where required by law, your Personal Information may also be disclosed to an applicable governmental, regulatory, sporting or enforcement authority. Additionally, in circumstances where we deem it appropriate, your Personal Information may be disclosed to any regulatory authority (whether at the request of such authority or otherwise) which has issued us with a gambling operating licence. Your Personal Information may also be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and with whom we have agreements (Memoranda of Understanding or "MOUs") from time to time for the sharing of such data and where we consider that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game. Those bodies may then use your Personal Information to investigate and act on any such breaches in accordance with their procedures.
In connection with the above purposes it may be necessary, or a legal requirement, for us to disclose information to entities located in countries outside the UK in accordance with appropriate technical and organizational security measures. By agreeing to this policy, by use of the PT6 site or otherwise, you agree that we may store and use historical data relating to you and your account(s) for the purposes outlined in this policy.
Details of MOUs entered into with other organizations are available on request.
By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to us or other members of our group processing and disclosing your Personal Information for the purposes, and otherwise in the manner set out in this policy, or as otherwise provided in accordance with our Terms and Conditions. By providing your Personal Information and registering with us or logging on via one of our partner or affiliate sites, you also explicitly consent to us disclosing your Personal Information to that third party.
If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows then you may do so by notifying us in writing via the Contact Us page of our website.
You may at any time request a copy of your Personal Information held by PT6 in accordance with relevant legislation.